Refund policy

Last updated: 5 November 2026

All sales are final. You get the whole kit and your licence key the moment you pay, so we do not give refunds for a change of mind or for not using the kit.

If it does not work

Write to the address on your receipt with what you see on your screen. We fix almost every problem quickly. If the kit does not work as described on your computer and we cannot fix it, you get your money back.

Your rights by law

Nothing in this policy limits the rights consumer law gives you where you live. Consumers in the EU, EEA, Switzerland and the UK have a 14-day right of withdrawal for digital products; under the terms of Paddle, our reseller, that right ends once you start downloading or using the kit after agreeing at checkout to get it straight away. Paddle handles any refund the law requires, as its refund policy describes.

What happens to the licence

If a purchase is refunded or charged back, its licence key is switched off and the kit stops working.

What is not ours to refund

The kit uses your own AI subscription and voice account. Their charges are made by those providers.